Contact Us
Last Updated: 26/07/2026
We’re here to help. If you have any questions about our products, your order, shipping, returns, or anything else, our support team is happy to assist you.
Customer Support
For all inquiries, please contact us using the details below:
Email: support@grookfit.com
We aim to respond to all inquiries within 24 hours during business days.
Support Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Support requests received outside business hours, on Sundays, or on public holidays will be responded to on the next business day.
Order Support
You can contact us for assistance with:
- Product information
- Order status and tracking
- Shipping inquiries
- Returns and refunds
- Exchanges
- Payment-related questions
- General customer support
Before Contacting Us
To help us assist you faster, please include the following information in your email whenever applicable:
- Order ID
- Full Name
- Registered Email Address
- Brief description of your inquiry
We’re Here to Help
At GROOKFIT, customer satisfaction is our priority. We are committed to providing prompt support and ensuring you have a smooth shopping experience from purchase to delivery.
